Last updated: 17 August 2026
At best-troffers.com, looking after your personal data is something we take seriously. This policy explains exactly what information we collect when you visit our fantasy football platform, why we need it, and how we keep it safe. By loading up our site and drafting your squads, you agree to the practices outlined in this policy and our Terms & Conditions.
This Privacy Policy covers the data we collect directly through your online interactions on best-troffers.com. It doesn't cover anything collected offline, nor does it apply to third-party websites you might visit via links on our platform.
best-troffers.com, 124 City Road, London, EC1V 2NX, United Kingdom, is the data controller for the personal information described in this policy. That means we decide why and how your data is used, and we are the ones accountable for it under UK data protection law. Privacy questions, access requests and deletion requests all go to the same place: support@best-troffers.com, or the contact form on this site.
We keep data collection to the absolute minimum required to run the site smoothly and connect you with our team.
Information you hand over: If you build a team and fill out our contact form, we collect the basics—like your name, email address, phone number, and the contents of any messages you send us so our manager can get back to you.
Information we pick up automatically: When you browse the platform, our systems automatically log standard technical details. This includes your IP address, device type, browser version, and data on how you navigate our pages (like which player stats you look at and when).
Crucial note: Because your actual account setup and transactions are handled personally by our management team after you submit a request, we never collect, request, or store any sensitive banking or credit card information directly on this website. The automated data we do collect is largely anonymised and used purely to fix bugs, spot trends, and make your DFS experience better.
UK GDPR says we need a proper legal reason before we touch your data. Ours are straightforward:
We use the information above for a short, specific list of things—nothing more:
We do not sell your data, we do not rent it, and we do not hand it to advertisers.
Like almost every website in the UK, we use cookies. These are tiny text files placed on your device to help us remember your preferences and ensure the site runs without a hitch. We never use cookies to store sensitive personal information. If you prefer, you can easily block or delete cookies through your browser settings—just keep in mind that the interactive team builder might run a bit clunky if you do.
Your details stay with a very small circle. We share them only with the service providers who make the site run—hosting, email delivery, and analytics—and only to the extent they need to do that job. Every provider works under a written agreement that limits them to our instructions. Beyond that, we would only disclose data where UK law compels us to, or where it is genuinely necessary to protect someone's safety or our legal rights.
We do not keep things “just in case”. As a rule of thumb:
When a retention period ends, the data is deleted or irreversibly anonymised.
Everything you send us travels over an encrypted HTTPS connection. Access to enquiry data is limited to the handful of team members who actually need it, protected by strong authentication, and reviewed regularly. Because account setup and payments are handled personally by our management team, this website never becomes a store of card or banking details in the first place—which is the most effective security control there is. No system is perfect, so if a breach ever did put your rights at risk, we would notify you and the ICO within the timescales the law sets.
We are not a company that fills your inbox. We will only send you marketing or promotional messages if you have specifically asked for them, and every single one carries a one-click unsubscribe. Opting out of marketing never affects the service replies you get about a squad you submitted or a question you asked.
Occasionally, you might spot links to external football stats or partners on our site. Once you click away from best-troffers.com, this Privacy Policy no longer applies. We have no control over how other sites operate, so we highly recommend having a quick read of their privacy notices before sharing any personal details with them.
Wherever possible we keep your data in the UK or the European Economic Area. Where a provider processes data elsewhere, we make sure the transfer is covered by UK adequacy regulations or by an International Data Transfer Agreement with appropriate safeguards, and we assess whether the destination country offers protection equivalent to what you would get here. You can ask us for details of the safeguards that apply to any specific transfer.
We do not make automated decisions that have a legal or similarly significant effect on you, and we do not build behavioural profiles for advertising. Every squad enquiry is reviewed by a real person on our management team. The only automation involved is ordinary technical stuff—spam filtering, rate limiting, and the aggregated analytics described above.
best-troffers.com is strictly for adults. The age gate on entry exists precisely so that nobody under 18 gets further, and we do not knowingly collect personal data from anyone below that age. If you believe a minor has submitted their details to us, tell us straight away and we will delete the record without asking you to jump through hoops.
Under UK data protection laws, you are fully in control of your personal information. You have the legal right to:
If you want to exercise any of these rights, just get in touch. We will review and respond to all requests within 30 days, in strict accordance with UK regulations.
If you are unhappy with how we have handled your data, please come to us first—most things are sorted out quickly once we understand the problem. If you are still not satisfied, you have every right to complain to the Information Commissioner's Office, the UK's independent data protection regulator, at ico.org.uk or on 0303 123 1113. Raising a complaint with the ICO does not stop you pursuing any other legal remedy.
Data protection practice moves on, and so does our platform. When we update this policy we change the “last updated” date at the top of the page, and where a change materially affects your rights we will flag it clearly on the site rather than quietly slipping it in. We would encourage a quick re-read whenever you notice the date has moved.
Got a question about how we handle your privacy, or want to submit a data request? The easiest way to reach our team is by dropping us a message via the contact form right here on best-troffers.com.